Shipping policy

Orders are processed and prepared for shipment within 1–3 business days from the date of purchase. Processing times do not include weekends or holidays.
Once your order ships, you will receive a tracking number via email or SMS within 24 hours. You are responsible for monitoring your shipment and accepting delivery.
Delivery timelines vary by location, carrier, and current shipping conditions. F.L.Y. is not responsible for delays, lost packages, damaged items during transit, or service failures caused by third-party shipping carriers. For carrier-related issues, please contact the shipping provider directly.